Clinic Assistant – Lesotho Planned Parenthood Association (LPPA)

Job Expired

About the Company

The Lesotho Planned Parenthood Association (LPPA) is a leading non-governmental organization affiliated with the International Planned Parenthood Federation (IPPF). LPPA is committed to delivering high-quality, rights-based sexual and reproductive health services across Lesotho. The organization upholds values of integrity, equity, inclusivity, and excellence, and works to safeguard and promote the well-being of vulnerable individuals, especially women, girls, and youth.



Job Title: Clinic Assistant
Institution: Lesotho Planned Parenthood Association (LPPA)
Location: Mafeteng
Division: Programmes
Section: Service Delivery
Class: Professional
Reports To: Senior Nurse
Application Deadline: Friday, 14 June 2025 at 12:00 PM
Employment Type: Full-Time

Job Summary

The Clinic Assistant is responsible for providing essential administrative support under the supervision of the Senior Nurse. The role involves managing clinic records, scheduling appointments, handling patient information, and supporting the clinic’s operations in a timely and professional manner.



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Key Duties and Responsibilities

  • Welcome, schedule, and allocate appointments for patients
  • Retrieve, file, and manage patient records
  • Collect service fees and issue receipts
  • Update and maintain patients’ records and clinic forms
  • Manage communication between patients, visitors, and LPPA staff
  • Provide administrative support to the Clinic Manager
  • Recover calls for follow-ups and patient inquiries
  • Schedule and confirm appointments

Qualifications and Experience

  • A Diploma in Business Management or equivalent qualification
  • At least two (2) years’ experience in a client-focused administrative role

Required Skills and Competencies

  • Customer service and front-desk etiquette
  • Record keeping and clerical skills
  • Knowledge of Microsoft Office and data entry systems
  • Basic numeracy and literacy
  • Telephone etiquette and professional communication
  • Time management and organizational skills

Important Notes

  • Only shortlisted candidates will be contacted.
  • Applications must be received by Friday, 14 June 2025 at 12:00 PM.
  • Selection interviews will be scheduled and communicated accordingly.
  • LPPA reserves the right not to fill the advertised position if no suitable candidate is found.


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More Information

  • This job has expired!
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